Terms & Conditions

1. About ARETE FM

ARETE FM provides:

• Commercial Cleaning Services
• Specialised Cleaning Services
• Facility Maintenance Services
• Plumbing & Maintenance Services
• Line Marking
• Electrical Safety Testing
• Workplace & Operational Services
• Security Services

Services are delivered across Queensland and other agreed service areas.

2. Website Use

By using this website, you agree that:

• You will use it for lawful purposes only.
• You will not misuse, disrupt, or attempt to gain unauthorised access to the website or its systems.
• You will not transmit harmful or malicious code.

We reserve the right to restrict or terminate access if misuse is detected.

3. Service Information Disclaimer

• All content on this website is provided for general informational purposes only.
• Service descriptions are indicative and may vary depending on site conditions.
• Images are for illustration purposes only.
• Final scope, pricing, and deliverables will be confirmed in written quotations or service agreements.

4. Bookings & Cancellations

• Service bookings are confirmed upon written acceptance of quotation.
• Cancellation terms will be outlined in the service agreement or quotation.
• Late cancellations may incur charges where resources have been allocated.

5. Client Responsibilities

Clients agree to:

• Provide accurate information regarding site conditions.
• Ensure safe and reasonable access to premises.
• Inform Arete FM of any hazards, compliance requirements, or site restrictions.
• Secure valuables prior to service commencement.

Arete FM is not responsible for pre-existing damage or undisclosed hazards.

6. Limitation of Liability

To the maximum extent permitted by Australian law:

• Arete FM shall not be liable for indirect, incidental, or consequential loss.
• Liability is limited to the value of the services provided.
• We are not liable for delays caused by circumstances beyond our control (force majeure).

Nothing in these Terms excludes rights under the Australian Consumer Law.

7. Health, Safety & Compliance

Arete FM follows industry-approved procedures and safety standards. However:

• Clients must ensure compliance with workplace health and safety requirements at their premises.
• Services may be rescheduled if unsafe conditions are identified.

8. Intellectual Property

All website content including:

• Text
• Logos
• Images
• Layout
• Branding

is the property of Arete FM unless otherwise stated and may not be reproduced without written permission.

9. Third-Party Links

This website may contain links to third-party websites. ARETE FM is not responsible for the content, security, or privacy practices of external sites.

10. Privacy

Your use of this website is also governed by our Privacy Policy. Please refer to our Privacy Policy for details on how we collect and manage personal information.

11. Website Availability

While we aim for uninterrupted access:

• We do not guarantee the website will always be available or error-free.
• Maintenance, updates, or technical issues may result in temporary downtime.

12. Governing Law

These Terms & Conditions are governed by the laws of Australia.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Queensland.

13. Changes to Terms

Arete FM reserves the right to update these Terms & Conditions at any time. Changes will take effect upon publication on this website.